FAQ

Where do you deliver to?

PowerPlus Energy delivers worldwide, however our range of products are available from a wide range of battery storage installation companies and online stores.  You can give us a call or send us a message (click here), and we can recommend an installer or retailer in your area.

Do you sell to the public?

PowerPlus Energy is a manufacturer and does not sell direct to the public.  You can give us a call or send us a message (click here), and we can recommend an installer or retailer in your area.

How long have you been in business?

PowerPlus Energy was established in 2017 based on a need for quality Lithium batteries for a wide variety of application.  We have enjoyed great success, and are growing from strength to strength.

What batteries are on the Australian CEC Approved list?

As we seek relevant compliance and approvals, our batteries will be listed on the CEC approved list.

Click here for CEC battery approved list:  

https://assets.cleanenergycouncil.org.au/documents/products/ESD-List-200710.pdf

Do your batteries meet any international standards?

PowerPlus Energy batteries and our Lithium cells are designed to the highest of international standards.  We test continually at an international standard, ensuring our tests cover all factors relevant to the markets we currently service, or are seeking to service.  We are constantly maintaining and gaining new certifications as required.  Feel free to send us a message (click here), and we will happily confirm any information you’re after.

How may batteries can I have in parallel?

There is no theoretical maximum, as PowerPlus Energy’s batteries are infinitely scalable.  All system designs and installations should be carried out by a suitably qualified person, ensuring they are installed in accordance with our manuals, specifications, warranty documents and relevant local requirements. 

For manuals, specifications and warranty documents, Click here.

Can you parallel multiple cabinets?

All PowerPlus Energy cabinets can be connected in parallel, there are lost of considerations to take in, and all system designs and installations should be carried out by a suitably qualified person, ensuring they are installed in accordance with our manuals, specifications, warranty documents and relevant local requirements. 

For manuals, specifications and warranty documents, Click here.

How can I buy your batteries?

PowerPlus Energy’s products are available from a wide range of battery storage installation companies and online stores.  You can give us a call or send us a message (click here), and we can recommend an installer or retailer in your area.

What inverters, UPS or charging sources work with your batteries?

PowerPlus Energy’s batteries are designed as a lead acid replacement and and can be charged or discharged by almost any charge or discharge device that does not require battery communications.  Some examples of brands (but not limited to) are: Selectronic, SMA (Sunny Island), Victron, Studer, AERL, MorningStar, Outback Power, Midnight Solar, CE+T, Schneider, Alpha Technologies, C-Tek, Projector and lots more. 

How does your BMS work?.

PowerPlus Energy’s Australian made Smart BMS and Standard BMS look after the battery by monitoring the internal Voltage, Current, Temperature and Cell characteristics.  The BMS will protect the battery by turning it off if it gets too hot, the volts go too high or low, or if the current goes too high.  It will turn the battery back on when the Voltage, Current or Temperature issue normalises.  The BMS also performs a cell balancing process that extends the life of the battery. 

What is different about your batteries?

PowerPlus Energy’s batteries are constructed using cylindrical cells and LFP (LiFePO4) Lithium Ferro-phosphate chemistry.  The LiFe, and Eco P and PS batteries, have an internal BMS allowing each battery to manage itself.  Their features and benefits are:

  • Each battery manages itself.
  • If one battery shuts down, the rest keep powering the system.
  • Suitable for applications on or off the grid, domestic or commercial, industrial or utility.
  • High Operating Temperature Range.
  • Cobalt Free.
  • Safe LFP (LiFePO4) lithium chemistry used.
  • Strong, robust cylindrical cell technology used.
  • Infinitely scalable.
  • Extra capacity can be added during the warranty period.
  • Easy to Use.
  • Easy to Install.
  • Easy to Maintain.

What is the difference between the lithium in your batteries and the lithiums that catch fire?

We use a safe lithium chemistry called LiFePO4 also known as LFP or Lithium Ferro-phosphate.  It does not suffer from thermal runaway at low temperatures like cobalt base lithiums do.  Cobalt can be found in lithiums like NMC – Nickel Manganese Cobalt (LiNiMnCoO2) and NCA – Lithium Nickel Cobalt Aluminium Oxide (LiNiCoAIO2).

Whats the  difference between the LiFe and the Eco Battery?

The main differences between the LiFe and Eco batteries are outlined below.  The application required, and/or price, will determine which is selected.

 

LiFe

Eco

Nominal Capacity

3.3kWh

4.0kWh

Voltage DC

24V, 48V and 120V

48V

Continuous Current

60A

39A

Warranty 

10 Years

10 Years

Minimum State of Health @ end of warranty

80%

60%

Can you batteries be installed outside?

PowerPlus Energy has a range of cabinets available to suit most installations.  Our Rack series is suited to indoor applications, whereas our Slimline series is suited to both indoor and outdoor applications. Your system designer will be able to guide you on selecting the right cabinet for your application.

What maintenance do I need to do to my batteries?

PowerPlus Energy’s batteries are essentially maintenance free, however please refer to our manual for some recommendations that are optional.

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